Your personal data is a trust we take seriously. This policy clearly explains what information Hazi Gem collects, why we collect it, and how we keep it safe.
All your data is protected with 256-bit SSL encryption.
For privacy-related inquiries:
support@hazigem.net
All communication between your browser and Hazi Gem servers is encrypted using 256-bit SSL technology.
Hazi Gem never sells your personal data to third parties — that is our core commitment.
Only the information necessary to provide our services is collected. No unnecessary data is gathered.
Your password is never stored in plain text. It is secured using bcrypt hashing.
Only authorized Hazi Gem staff can access your data, and all access is logged with reasons recorded.
Regular penetration tests are conducted by third-party cybersecurity experts.
Hazi Gem collects certain information to maintain its service relationship with you. We never ask for more data than what is necessary.
Your full name, date of birth, mobile number, and email address are collected at registration. For KYC verification, a photo of your national ID and a selfie are required.
Mobile banking numbers used for deposits and withdrawals (bKash, Nagad, Rocket, etc.) are recorded. Hazi Gem never stores full bank account or card details.
Games played, time spent on the platform, and betting history are collected to improve our services and monitor responsible gaming.
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification | Yes |
| Mobile Number | Verification & Support | Yes |
| Notifications | Optional | |
| NID / Passport | KYC Verification | On Withdrawal |
| Device / IP Information | Security & Fraud Prevention | Automatic |
Hazi Gem uses your data only for specific and legitimate purposes. The reason for collecting each piece of information is clearly defined.
In Plain Terms: Hazi Gem does not sell your data to advertisers and will not send you any marketing messages without your consent.
Hazi Gem does not share your data for any commercial purpose. However, limited information may be shared in specific circumstances necessary for service delivery:
Please Note: The third parties listed above are bound by Hazi Gem's confidentiality agreements and are not permitted to use your data for their own purposes.
Hazi Gem uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
You can disable non-essential cookies from your browser settings. However, some features may become limited as a result. Continued use of the Hazi Gem platform will be taken as consent to mandatory cookies.
Hazi Gem uses industry-leading technology and practices to protect your data. There is no compromise on security.
What Happens in the Event of a Data Breach? In the event of a security incident, affected members will be notified within 72 hours via email or SMS and advised on the steps they should take.
As a Hazi Gem member, you have several important rights regarding your personal data. To exercise any of these rights, contact us at support@hazigem.net.
Hazi Gem does not retain your data beyond what is necessary. However, certain information may be kept for a defined period due to legal obligations and security requirements.
Once an account closure request is submitted, any data beyond our legal obligations will be deleted within 30 days.
Hazi Gem may update this Privacy Policy from time to time due to changes in technology, legal requirements, or service expansion.
For significant changes, we will:
Tip: We recommend checking this page periodically. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any questions or requests regarding our Privacy Policy, please contact us at support@hazigem.net. We aim to respond within 48 hours.